Candex is a rapidly growing fintech player in the B2B payments market, which is one of the hottest markets in technology. Our solution is available in 35 countries and trusted by the Global 2,000 to pay their suppliers quickly, compliantly and at scale. Clients include companies like 3M, Dell, Pfizer, Roche, Danone, L'Oréal, HSBC, Sanofi, and Colgate. Candex has raised over $35m from leading investors like JP Morgan, American Express, Altos, Craft, and NFX.
Bookkeeper
Tel Aviv
Job Overview
Candex is seeking a Bookkeeper to join our team. In this role, you’ll have the opportunity to support our growth and expansion in multiple countries. You will be responsible for maintaining financial records and transactions, managing accounting software, invoices, and tax payments, overseeing bank reconciliations on a daily basis and cash disbursements. The Bookkeeper position will report to the VP of Operations and will help support our payments across the globe.
Responsibilities
Recording transactions such as income and outgoings, and posting them to various accounts
Recording and Processing payments
Conducting daily banking activities
Working with external auditors, tax authorities and vendors worldwide
Producing various financial reports
Reconciling reports to third-party records such as bank statements
Support month-end close for legal entities in multiple countries
Qualifications
Certified Bookkeeper (type 1/2 or higher)
2/3+ years of bookkeeping experience, (Hi Tech Company – advantage)
Familiarity with accounting software and Proficient in Google Suite and Microsoft Office Suite, specifically Excel and PowerPoint
Fluent English skills – written and verbal
Attention to detail and accuracy
Able to multitask, prioritize, work under pressure and meet deadlines
Familiarity with a wide range of financial transactions including Accounts Payable and Accounts Receivable
Customer Success Manager
Tel Aviv
Job Overview
The Customer Success Manager is responsible for coordinating the launch activities of new clients, as well as with existing clients for new countries, categories or applications. They will work closely with the account leads and R&D to provide overall project management during the launch period, from green light through Go Live. The Customer Success Manager will be responsible for working with the client teams on communicating and gathering all materials, aligning decisions on configuration and documentation required to take a client live with Candex. This position will report to the Customer Success Sr. Director.
Responsibilities
Coordinate the launch of clients including project management, technical coordination, training & communications plans.
Identify, set up and hold meetings with various internal and external teams in order to progress the project.
Oversee and address any support and/or technical issues associated with clients during this period.
Identify product enhancements, improvements or expansions in order to meet the needs of Candex customers and create value for the organization and our clients prior to launch.
Understanding of the company’s products inside and out is essential.
Responsible for assembling documentation for each client relevant to training, systems, information, settings, configurations, contacts, etc.
Responsible for communication around timelines, project management & actions items.
Capable of working hours Monday-Friday 11am-8pm with flexibility (friday can end early)
Qualifications
Qualified candidates should possess strong interpersonal and organizational skills. They need to be highly organized and have meticulous attention to detail. They should also be excellent communicators both orally and in writing. They need to be capable of driving projects and timelines, while at the same time building relationships and establishing trust. Candidates will be self-motivated and self-directed.
Core skills
Minimum: Bachelor’s Degree
Proficient in Google Suite and Microsoft Office Suite, specifically Excel and PowerPoint
Knowledge of customer service practices
Great at relationship building
Technical aptitude and ability to learn software applications and integrations
Project management
Experience supervising others
Advanced skills
Bachelor’s or Advanced Degree preferred in areas such as Business, IT, Purchasing, Finance
Knowledge of technologies such as, IT networking, internet technologies, web servers and XML
Knowledge and/or experience with Purchasing systems and processes (Ariba, Coupa, SAP, Taulia, etc.)
Knowledge and/or experience with Accounts Payable and Payment processes & software
Experience with Customer Relationship Management (CRM) software such as, Salesforce
Certified Project Manager
Full Stack Developer
Tel Aviv
Role
The company is growing rapidly, and we seek a Full Stack Developer to join our technology department . This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients’ requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.
Requirements
4 or more years of experience developing production web applications preferably in Microsoft stack
BSc/BA in Computer Science or equivalent military background
Deep knowledge in software architecture design
Deep knowledge in either Client side or Server side
Experience with SQL, general database knowledge
Great analytical and troubleshooting skills
Motivated, energetic and ambitious team player
Passionate for code quality, testing and performance
FinTech background - advantage
Experience with AWS technologies - advantage
Experience with .Net Core - advantage
Experience with Testing Frameworks - advantage
Our Technologies
AWS, C#, ASP.NET MVC, windows services, SQL server, JavaScript, backbone.js, marionette, jQuery, webpack, Sass.
Junior Operations Associate
Tel Aviv
The company is growing rapidly, and we seek a Junior Operations Associate. This position will report to the VP of Operations. This is an opportunity to join the Candex Finance team and make a significant impact at a rapidly growing multinational fintech company.
The Role
This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers.
If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.
Responsibilities
Handle day to day customer email/phone support related to the entire payment process.
Provide guidance to new customers to ensure they are on-boarded successfully.
Administer pending payments and registrations.
Work with customers to correct payment details provided or to obtain any missing information.
Send out client invoices ensuring they are accurate and compliant.
Review customer invoices received ensuring their accuracy and timeliness.
Reconcile bank payments received against invoices.
Prepare bank transfers and ensure that customer bank details are verified.
Verify customer data by performing compliance checks.
Requirements
Undergraduate Bachelor’s degree in economics/finance/accounting is preferred.
Fluent English language skills – written and verbal – a must.
Fintech/Hi-tech experience is preferred.
Able to accommodate global working hours - Mon-Thurs 11am-7pm, Fri 10am-5pm.
Impressive interpersonal and communication skills.
Strong computer skills with advanced Excel skills.
Outstanding attention to detail, with an ability to spot numerical errors.
Highly organized with the ability to multitask and work under pressure.
Tech savvy and the ability to pick up new technology quickly.
Strategic Account Executive - Director/VP Level
US East Coast or Europe time zone (remote)
Job Overview
Candex is hiring a Regional VP of Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. Reporting to Candex's Chief Customer Officer, you will cover worldwide customers, thrive in a high growth startup, have strong understanding of Procurement customers and as a bonus, in addition to your excellent English communication skills, perhaps speak a second language!
Our Regional VP of Customer Success works closely with customers to ensure high levels of satisfaction, identify growth opportunities and support issue resolutions. The Regional VP of Customer Success is responsible for full account management including strategic positioning, product promotion and driving the customer organization's adoption of Candex. In addition, you will provide technical support to customers with the goal of increasing product satisfaction and to provide feedback to the Product Development team to improve product offerings.
Responsibilities
Oversee and drive launch of new clients including executive account management, strategic positioning, building and demonstrating the value proposition, technical coordination, training & communications plans
Identify key client contacts to build a network, connect with SMEs, users and drive adoption
Oversee and address any client or supplier support or technical issues
Perform data analytics and watch KPIs to drive Candex usage and revenue growth
Conduct Business Reviews with Clients, including executive sponsors
Provide projections per client and measure progress against projections
Identify and execute on new business and client expansion opportunities
Support sales as needed
Identify product enhancements, improvements or expansions in order to meet the needs of Candex customers and create value for the organization and our clients
Understand of Candex's products inside and out
Create policies and procedures to optimize customer experience
Qualifications
You are or can get passionate about Procurement. You possess fantastic interpersonal skills and have strong leadership and influencing skills. You are highly organized. You are an excellent communicator, both oral and written. You are capable of influencing clients to do more, while building relationships and establishing trust. You are self-motivated and self-directed, constantly seeking out new contacts and coming up with innovative approaches to grow Candex' business.
Core skills
Bachelor’s or Advanced Degree preferred in areas such as Business, IT, Purchasing, Finance
Proficient in Google Suite and Microsoft Office Suite, specifically Excel and PowerPoint
Knowledge of customer service practices
Technical aptitude and ability to learn software programs
Knowledge and/or experience with Purchasing systems and processes (Ariba, Coupa, SAP, Taulia, etc.)
Knowledge and/or experience with Accounts Payable and Payment processes & software
Experience with Customer Relationship Management (CRM) software
Business fluent in a second language is a plus