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Candex is a rapidly growing fintech player in the B2B payments market, which is one of the hottest markets in technology. Our solution is available in 35 countries and trusted by the Global 2,000 to pay their suppliers quickly, compliantly and at scale. Clients include companies like 3M, Dell, Pfizer, Roche, Danone, L'Oréal, HSBC, Sanofi, and Colgate. Candex has raised over $35m from leading investors like JP Morgan, American Express, Altos, Craft, and NFX.
Accounting Manager
Germany
Job Overview
In this role, you’ll have the opportunity to support our growth and expansion in Germany and other EU countries as well as helping us stay compliant with all the local reporting requirements.This position will be based in Germany.
Actively manage local legal and tax consultants in Germany and rest of Europe to ensure compliance with local reporting requirements and tax filings.
Maintain accounting procedures and systems necessary to ensure that accounting transactions are recorded in a compliant manner, Company's accounting policies and local tax and reporting requirements.
Proactively monitor, interpret, and disseminate, as required, all relevant and appropriate accounting issues.
Build on and improve existing financial processes, controls, and policies as we grow & scale
Work with us as we transition to an enterprise-level accounting software
Ad-Hoc projects as well as automation projects and processes improvement
Qualifications
Qualified candidates should possess excellent organizational skills with the ability to handle and prioritize multiple & competing priorities. They need to have strong attention to detail and solid interpersonal skills, including both written and oral. They must possess an excellent understanding of knowledge of global taxation laws (VAT, GST and Direct taxes). They need to be highly organized. Strong candidates will be self-motivated and have strong analytical/problem solving skills with the ability to work independently.
Core skills
Minimum three years' experience
Bachelor's Degree in Business/Finance or similar comparable experience.
Exceptional knowledge of global taxation and accounting compliance and reporting requirements.
Proficient in Google Suite and Microsoft Office Suite, specifically Excel and PowerPoint
Excellent English - communication and interpersonal skills.
Bookkeeper
Tel Aviv
Job Overview
Candex is seeking a Bookkeeper to join our team. In this role, you’ll have the opportunity to support our growth and expansion in multiple countries. You will be responsible for maintaining financial records and transactions, managing accounting software, invoices, and tax payments, overseeing bank reconciliations on a daily basis and cash disbursements. The Bookkeeper position will report to the VP of Operations and will help support our payments across the globe.
Responsibilities
Recording transactions such as income and outgoings, and posting them to various accounts
Recording and Processing payments
Conducting daily banking activities
Working with external auditors, tax authorities and vendors worldwide
Producing various financial reports
Reconciling reports to third-party records such as bank statements
Support month-end close for legal entities in multiple countries
Qualifications
Certified Bookkeeper (type 1/2 or higher)
2/3+ years of bookkeeping experience, (Hi Tech Company – advantage)
Familiarity with accounting software and Proficient in Google Suite and Microsoft Office Suite, specifically Excel and PowerPoint
Fluent English skills – written and verbal
Attention to detail and accuracy
Able to multitask, prioritize, work under pressure and meet deadlines
Familiarity with a wide range of financial transactions including Accounts Payable and Accounts Receivable
Customer Success Manager
Tel Aviv
Job Overview
The Customer Success Manager is responsible for coordinating the launch activities of new clients, as well as with existing clients for new countries, categories or applications. They will work closely with the account leads and R&D to provide overall project management during the launch period, from green light through Go Live. The Customer Success Manager will be responsible for working with the client teams on communicating and gathering all materials, aligning decisions on configuration and documentation required to take a client live with Candex. This position will report to the Customer Success Sr. Director.
Responsibilities
Coordinate the launch of clients including project management, technical coordination, training & communications plans.
Identify, set up and hold meetings with various internal and external teams in order to progress the project.
Oversee and address any support and/or technical issues associated with clients during this period.
Identify product enhancements, improvements or expansions in order to meet the needs of Candex customers and create value for the organization and our clients prior to launch.
Understanding of the company’s products inside and out is essential.
Responsible for assembling documentation for each client relevant to training, systems, information, settings, configurations, contacts, etc.
Responsible for communication around timelines, project management & actions items.
Capable of working hours Monday-Friday 11am-8pm with flexibility (friday can end early)
Qualifications
Qualified candidates should possess strong interpersonal and organizational skills. They need to be highly organized and have meticulous attention to detail. They should also be excellent communicators both orally and in writing. They need to be capable of driving projects and timelines, while at the same time building relationships and establishing trust. Candidates will be self-motivated and self-directed.
Core skills
Minimum: Bachelor’s Degree
Proficient in Google Suite and Microsoft Office Suite, specifically Excel and PowerPoint
Knowledge of customer service practices
Great at relationship building
Technical aptitude and ability to learn software applications and integrations
Project management
Experience supervising others
Advanced skills
Bachelor’s or Advanced Degree preferred in areas such as Business, IT, Purchasing, Finance
Knowledge of technologies such as, IT networking, internet technologies, web servers and XML
Knowledge and/or experience with Purchasing systems and processes (Ariba, Coupa, SAP, Taulia, etc.)
Knowledge and/or experience with Accounts Payable and Payment processes & software
Experience with Customer Relationship Management (CRM) software such as, Salesforce
Certified Project Manager
Customer Support Specialist
Tel Aviv
The Role
We are seeking a Customer support specialist, reporting to the Head of Support, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist Candex’s internal and external customers with platform related questions via our ticketing system. process and triage incoming tickets, develop and maintain a professional level of proficiency with Candex’s specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction.
Responsibilities
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data.
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, live chat, phone.
Liaising with colleagues or managers to find the best solutions to customers’ issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Supporting Customer Success duties as necessary
Qualifications
Bachelor’s degree in business, communications, or a related field.
practical experience with standard industry tools such as CRM and ticketing systems.
Previous experience in a customer service role is preferred.
Sound judgment and excellent problem-solving skills.
Fluent English language skills – written and verbal – a must
Additional languages skills are an advantage
Fintech/Hi-tech experience is preferred
Able to accommodate global working hours - Mon-Thurs 2pm-10pm, Fri 12pm-8pm (flexible - not all Fridays)
Impressive interpersonal and communication skills
Strong computer skills with advanced Excel skills
Outstanding attention to detail, with an ability to spot numerical errors
Highly organized with the ability to multitask and work under pressure
Tech savvy and the ability to pick up new technology quickly.
Digital Marketing Manager
US or Tel Aviv (Remote)
Job Overview
We seek a Marketing Manager / Director to join our team. This position will report to the VP Marketing The marketing manager will serve as a key contributor in developing the marketing strategy and executing on it for Candex. This role will span branding, corporate communications, customer engagement, content production, demand generation and more.
Responsibilities
Develops digital marketing strategy by keeping abreast of industry and key market trends, identifying customers and their current and future needs, and monitoring the competition’s behavior across the digital landscape
Plans and executes cross channel- campaigns all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns for prospects and customers.
Designs, builds, and maintains our social media presence.
Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
Brainstorms new and creative growth strategies through digital marketing.
Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Identifies critical conversion points and drop off points and optimizes user funnels
Core skills
3 + years of B2B marketing, ideally with experiences that have touched companies in the Fortune 2000.
Bachelor’s or master’s degree in marketing or a related field
Proven working experience in digital marketing, particularly within the industry
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
Experience in optimizing landing pages and user funnels
Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
Experience in setting up and optimizing PPC campaigns on all major search engines (optional?)
Advanced skills
Bachelor's or Advanced Degree preferred in areas such as Marketing, Business, IT, Purchasing, Finance
Knowledge and/or experience with Purchasing systems and processes (Ariba, Coupa, SAP, Taulia, etc.)
Knowledge and/or experience with Accounts Payable and Payment processes & software
Full Stack Developer
Tel Aviv
Role
The company is growing rapidly, and we seek a Full Stack Developer to join our technology department . This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients’ requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.
Requirements
4 or more years of experience developing production web applications preferably in Microsoft stack
BSc/BA in Computer Science or equivalent military background
Deep knowledge in software architecture design
Deep knowledge in either Client side or Server side
Experience with SQL, general database knowledge
Great analytical and troubleshooting skills
Motivated, energetic and ambitious team player
Passionate for code quality, testing and performance
FinTech background - advantage
Experience with AWS technologies - advantage
Experience with .Net Core - advantage
Experience with Testing Frameworks - advantage
Our Technologies
AWS, C#, ASP.NET MVC, windows services, SQL server, JavaScript, backbone.js, marionette, jQuery, webpack, Sass.
Junior Operations Associate
Tel Aviv
The company is growing rapidly, and we seek a Junior Operations Associate. This position will report to the VP of Operations. This is an opportunity to join the Candex Finance team and make a significant impact at a rapidly growing multinational fintech company.
The Role
This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers.
If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.
Responsibilities
Handle day to day customer email/phone support related to the entire payment process.
Provide guidance to new customers to ensure they are on-boarded successfully.
Administer pending payments and registrations.
Work with customers to correct payment details provided or to obtain any missing information.
Send out client invoices ensuring they are accurate and compliant.
Review customer invoices received ensuring their accuracy and timeliness.
Reconcile bank payments received against invoices.
Prepare bank transfers and ensure that customer bank details are verified.
Verify customer data by performing compliance checks.
Requirements
Undergraduate Bachelor’s degree in economics/finance/accounting is preferred.
Fluent English language skills – written and verbal – a must.
Fintech/Hi-tech experience is preferred.
Able to accommodate global working hours - Mon-Thurs 11am-7pm, Fri 10am-5pm.
Impressive interpersonal and communication skills.
Strong computer skills with advanced Excel skills.
Outstanding attention to detail, with an ability to spot numerical errors.
Highly organized with the ability to multitask and work under pressure.
Tech savvy and the ability to pick up new technology quickly.
Marketing Director
US or Tel Aviv (Remote)
Job Overview
We seek a Marketing Director to join our team. This position will report to the VP Marketing. The marketing manager will serve as a key contributor in developing the marketing strategy and executing on it for Candex. This role will span branding, corporate communications, customer engagement, content production, demand generation and more.
Responsibilities
Content and Collateral creation: Create exceptional marketing materials and tools (e-books, presentations, videos, data sheets, reference materials, case studies etc) to support both sales and customer success teams.
Conference and webinar strategy Develop and execute on building Candex customer specific conferences and webinars as well as identify and support presence in key local industry events and organizations.
Plan, direct and execute ABM (account based marketing activities ) that align with sales strategies and will drive deeper engagement to additional buyers within the existing targeted customer accounts
Customer case studies and reference material development : Identify and create customer references and testimonials across key customer segments
Support analyst and PR activities as needed through development of key briefing documents; identification of key media, analyst and social media influencers and building a cadence of communication with them to elevate the Candex positioning and brand
Vendor/agency oversight: Manage agency relationships for branding, communications, social outreach, digital channel outreach and more.
Bring a data-driven approach to all marketing efforts, modeling, forecasting ROI, analyzing funnel metrics, conducting A/B tests to refine and enhance messaging, pricing, offerings, etc., to achieve KPIs.
Core skills
5+ years of B2B marketing, ideally with experiences that have touched companies in the Fortune 2000.
Experience marketing to a diverse set of audiences and stakeholders
Critical thinker and problem-solving skills
Exception oral and written communication skills
Excited about Candex's mission and passionate about payments
Experience with systems like Hubspot, Coupa, Ariba, ERP systems, outreach.io, a plus
Knowledge of market research and the procurement tech landscape a plus
Advanced skills
Bachelor's or Advanced Degree preferred in areas such as Marketing, Business, IT, Purchasing, Finance
Knowledge and/or experience with Purchasing systems and processes (Ariba, Coupa, SAP, Taulia, etc.)
Knowledge and/or experience with Accounts Payable and Payment processes & software
Technical Operations Specialist
Tel Aviv
The Role
We're seeking a Technical Operations Specialist to join our IT team and report to the Head of Technology Operations. The role will provide technical support across all offices, facilitating internal usage of tools and systems, managing the local offices’ and remote work IT infrastructure. This position will require a flexible person who learns quickly, likes to use many different technologies, and has a solid foundation of IT knowledge. This person will support the evaluation, implementation and operation of technologies across the different departments.
Responsibilities
Support Candex’s employees on IT related issues.
Managing all SaaS/SAML platforms in Candex and implementing new services.
Functionally decomposing complex problems into simple, straight-forward solutions
Designing, implementing, supporting, and evaluating secure, infrastructure focused tools and services including project leadership roles.
Supporting and expanding global systems and infrastructure.
Helping to define and document Operations Methods & Procedures (M&Ps).
Supporting the onboarding of new employees, and offboarding of leaving employees
Produce good documentation on how systems and processes work in relation to the technologies selected
Requirements
Have great tech experience & skills in the areas of problem determination, and troubleshooting of end user problems.
Using expertise, analyze & resolve the user problem at 1st contact via internal communication and remote session.
Have demonstrated computer skills, Handle service requests from company users.
Excellent troubleshooting skills in hardware and software issues, ability to diagnose and resolve advanced technical issues
Good understanding of computer systems (Windows/macOS), mobile devices and other tech products
Ability to create automation scripts
Advantage
2+ years of experience as a Help Desk or Systems Engineer
Have coding experience and experience with the use of APIs to automate processes and integrate systems
Have experience managing access control systems and SSO/SAML
Experience with Slack, AzureAD, Intune, Autopilot, G Suite platforms.
Experience with Servers and Public Cloud Architecture
Strategic Account Executive - Director/VP Level
US East Coast or Europe time zone (remote)
Job Overview
Candex is hiring a Regional VP of Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. Reporting to Candex's Chief Customer Officer, you will cover worldwide customers, thrive in a high growth startup, have strong understanding of Procurement customers and as a bonus, in addition to your excellent English communication skills, perhaps speak a second language!
Our Regional VP of Customer Success works closely with customers to ensure high levels of satisfaction, identify growth opportunities and support issue resolutions. The Regional VP of Customer Success is responsible for full account management including strategic positioning, product promotion and driving the customer organization's adoption of Candex. In addition, you will provide technical support to customers with the goal of increasing product satisfaction and to provide feedback to the Product Development team to improve product offerings.
Responsibilities
Oversee and drive launch of new clients including executive account management, strategic positioning, building and demonstrating the value proposition, technical coordination, training & communications plans
Identify key client contacts to build a network, connect with SMEs, users and drive adoption
Oversee and address any client or supplier support or technical issues
Perform data analytics and watch KPIs to drive Candex usage and revenue growth
Conduct Business Reviews with Clients, including executive sponsors
Provide projections per client and measure progress against projections
Identify and execute on new business and client expansion opportunities
Support sales as needed
Identify product enhancements, improvements or expansions in order to meet the needs of Candex customers and create value for the organization and our clients
Understand of Candex's products inside and out
Create policies and procedures to optimize customer experience
Qualifications
You are or can get passionate about Procurement. You possess fantastic interpersonal skills and have strong leadership and influencing skills. You are highly organized. You are an excellent communicator, both oral and written. You are capable of influencing clients to do more, while building relationships and establishing trust. You are self-motivated and self-directed, constantly seeking out new contacts and coming up with innovative approaches to grow Candex' business.
Core skills
Bachelor’s or Advanced Degree preferred in areas such as Business, IT, Purchasing, Finance
Proficient in Google Suite and Microsoft Office Suite, specifically Excel and PowerPoint
Knowledge of customer service practices
Technical aptitude and ability to learn software programs
Knowledge and/or experience with Purchasing systems and processes (Ariba, Coupa, SAP, Taulia, etc.)
Knowledge and/or experience with Accounts Payable and Payment processes & software
Experience with Customer Relationship Management (CRM) software
Business fluent in a second language is a plus

Thank you for your interest in Candex. Someone will be in touch with you to schedule a demonstration.